Our Team

Customer Focus • Excellence • Innovation • Passion • Integrity • Respect

At Fulcrum we love people and making our customers happy!

Our Strength Is Our Team

Our team of experts are senior thought leaders in the Industry with real world data-driven marketing experience.

Fulcrum  was born in 2007 from years of experience and a belief that a customer centric approach is the only way to succeed in competitive market place.

Our head office is located in the beautiful city of Pune, Maharashtra. Pune is a sunny metropolis with picturesque landscapes and home to friendly and warm people from whom we source our call centre and telemarketing staff.

The business has grown from a 10 seat captive call centre in 2007 to a dynamic, results driven outsource call centre and membership services provider today.

Founder of Fulcrum, Sheetal Shelke has started up and managed a number of market research and sales operations in pune and in the mumbai. He has enjoyed a career spanning more than 15 years in the Market Research, Marketing, Telesales and Call Centre industry.

Sheetal has a passion for the industry and it shows! At Fulcrum we love people, investing in people and making our clients and customers happy!

With a particular focus on maximizing the lifetime and lifetime value of customers Fulcrum Marketing has established itself as a favourite service provider to a host of companies in various industries. We represent leading brands in hospitality, internet, and financial service industries.

The management team in our company has bucket loads of experience in the industry. We have an excellent reputation for meeting and exceeding agreed performance targets on inbound and outbound telemarketing campaigns.

Our clients trust us to manage relationships with their most valued customers and we have consistently proven our ability to meet performance targets whilst maintaining the highest quality and customer satisfaction rates.

We may be a 10 year old company, having stood the test of time, yet we are still young at heart, fresh, friendly, innovative and a trusted partner for our clients.


Call Centre Team

Fulcrum, Pune offices has an 30 seat call centre capacity.
We employ proficient B2B and B2C agents.

Our company prides itself on promoting from within and we have been recognized for our staff development programmes.

We are a growing company and we are always on the lookout for high flyers to join our team. If you are interested in a career and want to apply to join the family and become a Team of fulcrum please send us your cv :- info@fulcrumbpo.in.

Want to work for a company which rewards its employees, provides room for growth and interesting projects to work on?

We only recruit persons with enthusiasm, energy, integrity and who can learn to love our customers as much we do.

Fulcrum has a policy of promoting and recruiting from within

Contact to us